OPIK - Optimization and analysis of processes in hospitals
The OPIK research project, together with partners from industry, science, and associations, but especially with a steadily growing group of hospital partners, has been dealing with the analysis and optimization of Facility Management (FM) processes in hospitals since 2001. The group includes not only hospitals from Germany, but also from Switzerland, Luxembourg and Austria.
Under the abbreviation OPIK has carried out several research projects since 2001, including the following topics
- process recording and modelling of secondary processes at 10 partner hospitals
- the development and implementation of a cause-based FM cost allocation system at the University Hospital Leipzig
- the operating cost estimate at the University Medical Center Schleswig-Holstein
The following dissertations were written as a result of the research projects:
- "A process-oriented model for the allocation of facility management costs using the example of the operating area function in a hospital" by Karin Diez
- "A product-oriented billing system for facility management services in hospitals" by Jochen Abel
- "System transferability of public hospital facility management between Germany and Iran" by Mandana Banedj-Schafii
In addition, two benchmarking rounds have preceded the OPIK research project:
- The OPIK - Open Benchmarking Round: A benchmarking network for technical managers in public hospitals on all operational issues
- OPIK - Product Benchmarking: Benchmarking in the sense of a product-oriented billing system for facility management services in hospitals
Motivation
Facility services in hospitals not only represent a special challenge with regard to your requirements, but are also under enormous cost pressure. In the area of conflict between technically complex buildings, high demands on hygiene and reliability as well as the case-based lump sum system, operating processes must be continuously improved. In the research project OPIK we want to generate and disseminate the knowledge for the optimization of secondary processes.
Objective
The aim of the project is to develop a comprehensive understanding of the complex processes at the different levels of FM in hospitals. The transparent presentation of the processes by means of a product-oriented approach enables comprehensive performance benchmarking and the identification of optimization potentials. The overriding goal is the optimal, efficient support of the core processes of healing and nursing in the hospital.
